Privacy Policy

Your privacy is important to us.

Last Updated: April 15, 2025

Bakiel Vegan Catering ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL, e.g., bakielcatering.co.za] or engage our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via email, phone, or our website contact form (e.g., name, email address, phone number).
  • Request a quote or book our services (e.g., event details, dietary requirements, address).
  • Subscribe to any newsletters or marketing communications (if applicable).

We may also collect non-personal information automatically as you navigate through the site (e.g., IP address, browser type, operating system, usage details) through cookies or similar technologies, if implemented.

2. How We Use Your Information

We use the information we collect primarily to:

  • Respond to your inquiries and provide requested quotes or information.
  • Provide, operate, and maintain our catering and chef services.
  • Process payments and manage bookings.
  • Communicate with you regarding your booking or event.
  • Send you relevant updates or marketing materials, if you have opted-in.
  • Improve our website and services (using aggregated, non-personal data).
  • Comply with legal obligations.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share information with third-party service providers only to the extent necessary to provide our services (e.g., payment processors, potentially delivery services if used). These third parties are obligated to protect your information.

We may also disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights (POPIA)

In accordance with South Africa's Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information, subject to legal limitations.
  • Object to the processing of your personal information.
  • Withdraw consent where consent is the basis for processing.

To exercise these rights, please contact us using the details below.

6. Cookies

[Optional: If you use cookies, add a brief explanation here, e.g., "Our website may use cookies to enhance user experience. You can set your browser to refuse cookies, but some parts of the site may not function properly."]

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: bakielisrael@gmail.com
  • By phone: +27 65 938 7000